Frequently Asked Questions
Orders
How do I place an order?
Find your favorite piece, add it to your basket, and follow the simple checkout steps!
Can I change my order?
If your order hasn't been prepared yet, we can help. Reach out as soon as possible.
Custom Pieces
Can I request a custom food?
We love new ideas! Send us a message to discuss your custom Jewish food charm concept.
How long do customs take?
Custom pieces typically take 2-3 weeks as they are meticulously handcrafted to order.
Shipping
Do you ship to Israel?
Yes! We offer local delivery within Israel so your jewelry arrives quickly with love.
Do you ship worldwide?
We ship our Jewish jewelry worldwide. Please check our shipping page for details.
Materials
What are the charms made of?
Our miniature foods are high-quality polymer clay, sealed for durability and a perfect shine.
Are the metals skin-friendly?
Yes, we use hypoallergenic gold plated stainless steel findings for your everyday comfort.
Returns
What is your return policy?
We want you to love your jewelry. You can return unworn pieces within 14 days of receipt. Buyers are responsibe for the return shipping fee.
Are custom pieces returnable?
Because they are made specifically just for you, custom orders are final sale and non-refundable.
Gift Options
Can I include a gift message?
Of course! Add your personal note at checkout and we will handwrite it for your recipient.
Is the packaging gift-ready?
Every order arrives beautifully packaged ready to spark joy.
Still have questions?
Whether you're curious about sizing, custom Jewish food charm ideas, or checking on an order, we're here to help you find the perfect nostalgic piece.
Email us at shuknchic@gmail.com
Feel free to fill out our contact form or